It really makes me cross that the General Election is the only time when I feel like I have a voice concerning the important matters affecting this country. I keep hearing about how I can make a difference with my vote, how if I don't vote, I won't be able to help change things, but I am not sure if it's enough. The cross on the paper is all very well, but are the candidates really aware of what I am saying with my vote? I have been wishing for some time that I had a medium to be heard, some way to make the government listen to how life is on this side of the fence. It's not that I think I am more important than anyone else, the opposite in fact. It's not about me.
Monday, 27 April 2015
Friday, 24 April 2015
Robert Downey Jr; A Beacon of Hope!

Friday, 30 January 2015
Is Customer Service Dead? Not in John Lewis!

Monday, 14 July 2014
Sensible Censorship: Young Adult Literature

Thursday, 10 July 2014
What Has Happened To The NHS?

Sunday, 25 May 2014
Depression, Postnatal and Beyond.

Friday, 31 January 2014
Thanks Natwest!
Last night, I noticed I had a missed call on my mobile. The message requested I call the Natwest Fraudline about suspected fraudulent use of my bank card. I was not concerned, because I've had this call before, and it turned out to be a genuine transaction. However, I thought I'd better humour them, so when I remembered, the next day (oops!), I gave them a call. What followed was a recorded message containing a list of (fairly mundane) transactions I had made, using my debit card, in the previous couple of days. Petrol: £5, Tescos: £12.98, Tescos: £3.40, more Petrol: £5, Sainsburys... I concluded at this point that I have a really serious Supermarket habit... Western Union £402! Erm, Pardon?! Panic set in. The voice carried on blethering. Co Op... Aldi... I'd stopped listening. What was going on??!!
Friday, 30 August 2013
ASDA: A Shocking Display of Apathy
Dear Asda,
I tried very hard to avoid having to blog about this. I phoned, I tweeted, I used the fiddly little feedback form on the website, but you don't seem to have any medium to convey a serious complaint at all. Sometimes a standard 'Have a free delivery code' ping-back response is simply not enough. Sometimes, things go wrong and how you deal with them reflects how you operate as a company and how much you care about your customers. So, after pleading with you to give me an email address to communicate with you, in order to keep this a private matter, here is the email you refused to accept. Incidently, I don't think it shows a company in a very good light, when they don't have an email address. Makes me wonder what it is they're afraid of.
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