Sunday Photo; A Minion Encounter

Valentine's Pillow Talk

It's no secret that I am not fond of the same old, same old Valentine's gifts that are trotted out every year by the major retail chains. It's boring, predictable and it's time to think differently. I have already posted about some alternative suggestions for the day, to keep things fresh and personal to your relationship, but I just had to take a moment to share with you this fantastic gift idea from  Love Pillow Cases.

Alternative Valentine Ideas

It's really easy in this country to know exactly what time of year it is. You don't need a swanky organiser, a smartwatch, or even a calendar, the lovely retail industry has it covered. All you have to do is stand in the aisle of any major supermarket and all will be clear. So after, obviously, Christmas, which began in some of our local shops towards the end of September, we had the January Sales (Boxing Day) and now, we are already knee-deep in cheesy verses and tacky, cheap accessories. Oh yes, it's no good trying to hide, the marketing boffins have already got you surrounded.

My Sunday Photo; Exploring at the Dentist

The first step to tackling acute dental phobia - let's play with the equipment!

Is Customer Service Dead? Not in John Lewis!

I made a promise to myself this year. I won't call it a resolution, because that will render it destined for failure, but I promised myself that I would no longer accept bad service. Until recently, Great Britain represented all that was correct and well mannered about human beings. Our expertise in etiquette and proficiency in politeness were the envy of the world. It was all about the customer who, until recently, was 'always right'. It was about care and thought and making people feel valued. Walking into a shop guaranteed you a friendly smile, a polite welcome, all the makings of an enjoyable shopping experience. Then, it happened. Slowly, but surely, austerity crept into the marketplace. Shavings were made throughout the retail industry and it showed. Shops lost staff, the remaining staff began working harder, longer hours.